We Are Your Branch Office

How does offshoring with SCALABLE OS work?

We’ll provide you with all the resources to build your fully dedicated team while giving you complete control and oversight. You make hiring, compensation, and day-to-day management decisions, leveraging our entity and administrative resources on the ground.

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Our approach to outsourcing is simply better

We take a unique approach to outsourcing. Rather than you moving functions to a 3rd party, we act as an extension of your business. You’re in control of your team members in the same way you would be if you had hired them directly. 

Scalable OS provides an outsourcing and offshoring platform that creates the experience and provides the control, of running your own satellite office and remote team, while delivering the benefit of leveraging a third party for all the resources and experience required on the ground. Avoiding the high costs related to opening your own Philippines operation, we act as an extension of you. You make all decisions related to your staff and leverage our HR, IT, Facilities, Recruiting, Payroll & Benefits as if they were your own. No need to incorporate or employ staff directly.

Focused and Accelerated Growth

Here’s how we execute building your offshore team

Specialized Recruitment Strategies

We have a team of specialized technical recruiters that will work with your hiring manager to ensure you receive candidates that match the specific needs of your firm. Whether it’s Support/Helpdesk, Systems Engineer/Design, Data Scientists, or so many other technical positions, we’ll deliver highly qualified candidates at a fraction of the cost.

Customizable Technology Solutions

Properly designed integrations that meet your requirements for remote staff, while maintaining high performance and data security are custom to each of our clients. We’ll work with you during the onboarding process to implement a solution custom to you. This extends to the individual specs for each position you place using our platform.

Highest Level Security

Security is critical for all our clients. We implement custom firewalls for our clients and eliminate any co-mingling thru physical separation, dedicated machines with custom security policies, and VLANs. We’re committed to full transparency, with full on-demand auditability of your team’s security. All staff pass an extensive background check and reference check before they’re hired.

Ongoing Training & Development

We partner with regional solutions to provide ongoing training and development opportunities to our team members. We work closely with clients to ensure training opportunities align with our client’s strategic growth plans as well as your team member’s short and long term career goals. A great tool for improving your teams productivity and retention.

MSP Specific Strategic Planning

Our team understands the specific needs of Managed Service Providers, the challenges you face while scaling your business, and the critical requirements that you’re held to in your delivery promise to your own clients. Our team will work with you to design a plan that addresses these needs and work closely with you as they evolve. As your trusted partner, we’re always 100% transparent.

Continuous Partnerhips

We’re committed to providing you with a platform that fits your ever evolving need. No minimums. Build a dedicated team that best supports your business pain points. Your team members only work for you, no one else, and they view themselves as a employee of your company, even if they’re a Scalable OS employee legally. Start leveraging the talent and cost savings ASAP!

Three simple steps to launch your team

SCALABLE OS makes launching your Philippines team seamless and efficient. We’ll work with you to design, launch and integrate your team into your organization.

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Analysis

We’ll work with your POC to determine the specific needs of your business and the positions you’re looking to fill in the Philippines. These will include position specifics, anticipated costs, and expected timeframe to hire and onboard.

Strategy

Our Strategic Account Managers and Recruiting Specialists will create and launch strategy based on the initial analysis which they work with you on to ensure alignment between companies.

Goals and Objectives

As part of our kickoff, it’s critical that we understand your goals and objectives for the identified positions, as well as ensuring that we align with the timeline and opportunities your business is pursuing.

Recruiting

A highly critical step as hiring the right people for the right roles is always the most important factor when filling a position anywhere in the world. Our recruiters will work very close with you as they target candidates to present to you. We’ll use your job description to location, prescreen, and shortlist candidates for you to review.

Technology Setup

During the recruiting process, our IT Implementation Team will work with you to setup your systems. We provide high end PC’s, and also have the capability to provide custom configurations based on your needs. Our standard setup includes a separate VLAN for your staff, with our standard firewall policy, and internet access. If you’d like a custom firewall policy, a Branch Office VPN to your infrastructure, or any variation, we do that too.

Interviews

You then decide who you want to interview based on the candidate resumes we provide. Over video conferencing, over the phone, or in person if you happen to travel to the Philippines. We can have finalized take aptitude tests or skill assessments using our internal resources, or using your preferred solution.

Hiring Decisions

Based on the interviews, you make the hiring and compensation decisions. We’ll guide you on competitive rates and you’ll see in advance what your total cost would be. If approved, we’ll extend the job offer with a start date you’ve selected.

Payroll and Benefits

Prior to start date we’ll set the employee up with payroll and benefits, and provide your HQ team with training to be able to interact with simple tasks such as attendance reports and vacation requests, just like you would if you employed them directly.

Onboarding

On your new team members first day of employment, we’ll put them thru a standard Scalable OS onboarding session, the release them to you for their first official day of work. Prior to onboarding, we’ll work with you to ensure you’re comfortable with the process and prepared for the staff to start. Requirements are very similar to what you would expect if hiring them directly in your main office.

Training

As with most new hires, some element of training is typical when a new team member starts. This is most commonly performed by you as only you know how to train someone for specific roles within your organization. We’ll facilitate the entire process, which can be over screen sharing/video conferencing, in-person, or whatever method you’d prefer. Expect to use technology to mimic how you would train if they were sitting next to you.

KPI’s

Measurables are always important. This is even more so the case in the Philippines. Our HR team will work with you to ensure metrics and deliverables are defined and included as part of the onboarding. You’ll be asked to use our templates to perform an efficient performance review at 5 months, before a new employee leaves their probationary period. Afterwards a yearly performance review is performed.

Offshoring Solutions Made Simple.

Transparent Pricing

Our solutions are designed to be based on the cost of the employee. We charge you the actual cost of the employees you hire, plus our fees.

Delivering Value

With no launch fee and no minimum fee, you only start being invoiced when your team built thru us starts working. This means we’ll begin to prove the model and deliver value before you start seeing invoices.

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Ready to grow your MSP faster and more profitably?

Let’s setup a call to review your current pain points and get you a simple and straight forward proposal.

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