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Leading with Vision, Driving Results

Meet the experts behind ScalableOS, dedicated to delivering tailored offshore solutions that fuel your business growth.

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The Minds Behind ScalableOS

Meet the leaders who are shaping the future of offshoring with their expertise and commitment to excellence.

Chris Van Vladricken

Chief Executive Officer and Founder

Launching his first Philippines site in 2006, Chris brings over 18 years of Philippines offshoring experience and 18 years of Information Technology experience. He is also a long-time member of the Entrepreneurs’ Organization (EO) in EO Seattle.

Born and raised in the Pacific Northwest, Chris has set out to build a unique offshoring experience that helps businesses scale faster and more efficiently. ScalableOS stands out in an industry where many offshoring firms make big promises but rarely deliver. Instead, ScalableOS focuses on building long-term strategic relationships with clients, consistently delivering high value and exceeding expectations. Chris believes in a tailored approach that understands each client’s specific needs, ensuring that the solutions provided are effective and sustainable.

Chris is passionate about bringing high-paying, high-skill jobs to the Philippines, driven by a desire to uplift the local workforce and contribute to the country’s economic development. His leadership style is centered around the “People First” philosophy, which emphasizes the importance of valuing and empowering team members to achieve their best. This approach fosters a positive work environment, encouraging innovation, collaboration, and personal growth. Chris’s commitment to his team and their development has been a cornerstone of his success, leading to a highly motivated and skilled workforce that consistently delivers outstanding results.

Chris resides with his wife and two daughters in Issaquah, Washington.

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RAQUELLE PASQUEL

Director of Business Development

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RAQUELLE PASQUEL

Director of Business Development

Raquelle Pasquel leads business development and marketing at ScalableOS, driving growth through strategic offshoring in the Philippines. As a first-generation Filipino-American, she is passionate about connecting US businesses with highly skilled Filipino talent and takes pride in contributing to meaningful opportunities for people in the Philippines, where her family roots lie. She has built high-performing sales teams in both the US and the Philippines, championing diversity and empowering global talent. One of her key achievements includes replicating the success of a US-based team with an even more efficient, high-impact team in the Philippines. “Diversity and adaptability are cornerstones of my leadership approach, fostering inclusive teams that excel in collaboration and creativity,” she emphasizes. A seasoned traveler with 26 passport stamps and counting, Raquelle brings a global perspective to her work, drawing inspiration from different cultures and experiences.

IVETTE LIZARRAGA

Director of Client Success

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IVETTE LIZARRAGA

Director of Client Success

Ivette Lizarraga brings over 10 years of experience in client delivery and relationship management within the BPO sector, having driven initiatives across the US, Mexico, Philippines, and India. She has successfully implemented processes that enhance operational efficiency and improve client satisfaction. "My focus is on nurturing client relationships while spearheading growth initiatives through tailored outsourcing strategies," Ivette emphasizes, showcasing her client-centric approach. With a keen eye for data and teamwork, she ensures seamless delivery and revenue growth. Ivette holds a BA from the University of California, Santa Barbara, and an MBA from Syracuse University. Her adventures have taken her to six out of seven continents, enriching her perspective on global client dynamics.

JOHNNY MENDOZA

Director of Recruitment

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JOHNNY MENDOZA

Director of Recruitment

Johnny Mendoza, the Director of Recruitment at ScalableOS, is a seasoned professional with over two decades of experience in talent acquisition across various industries, including technology and e-commerce. "Curiosity and adaptability are crucial traits I look for in candidates," Johnny states, reflecting his commitment to aligning potential hires with the dynamic needs of the company and its clients. His leadership fosters an inclusive environment that values diverse perspectives, contributing to a strong team culture that drives ScalableOS's overall success. With a keen focus on relationship-building and understanding clients' unique challenges, Johnny ensures that ScalableOS not only attracts top talent but also meets and exceeds client expectations. Johnny loves spending time with his team, strengthening their camaraderie and collaboration.
Mitch Gatdula

MITCH GATDULA

Director of Human Resources

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Mitch Gatdula

MITCH GATDULA

Director of Human Resources

With years of experience in the field, Mitch brings a wealth of knowledge and expertise in all aspects of human resources. Mitch specializes in developing and implementing effective HR strategies, driving employee engagement, fostering a positive work culture, and promoting talent development.

An awardee in this year's Bridge Top 100 Leaders in the Philippines, Mitch's dedication to excellence and innovation in HR has been recognized at a national level.

With her approachable nature, strong communication skills, and passion for cultivating a thriving workforce, Mitch inspires individuals to reach their full potential. Her strategic vision and commitment to aligning HR initiatives with organizational goals create a supportive atmosphere where employees can thrive and contribute to the company's success.

Her extensive experience and Juris Doctor degree in Law equips her with mastery of labor laws, compliance, and career development. Her unique blend of legal expertise and HR proficiency makes her an invaluable asset to any organization.

Outside of her professional achievements, Mitch is deeply passionate about plants and has created an indoor jungle at home, reflecting her love for nature and nurturing growth.
Mitch Gatdula

MIKE MANAOIS

Director of Finance

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MIKE MANAOIS

Director of Finance

Mike Manaois serves as the Director of Finance at ScalableOS, leveraging over 20 years of experience in accounting and auditing from renowned international firms. As a Certified Public Accountant in the Philippines and a Management Accountant in Australia, he ensures financial health and compliance within the finance and payroll team. "Compliance is a top priority for us," Mike emphasizes, showcasing his commitment to maintaining high standards in financial practices. With a master's degree from a top executive program and certifications in Lean Management, he streamlines complex processes to achieve significant cost savings and reduce risks. Mike also shares his expertise through lectures and actively participates as a Rotarian, showcasing his dedication to community service.

Departments Overview

Working Together
Marketing
Our Marketing Team amplifies our brand and showcases the value of our tailored offshoring solution through compelling campaigns and engaging content. This team also serves as a knowledge hub for Philippine offshoring resources and the industries we support, developing white papers, case studies, and various materials that foster growth and success.
Contact us now
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Business Development
The Business Development team at ScalableOS is dedicated to driving your business success. As an initial point of contact, they respond to inquiries and offer insights tailored to a client’s needs. With a focus on creating customized offshoring strategies, they enhance operational efficiency and deliver significant cost savings for businesses.
sales@scalableos.com
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Client Success
At ScalableOS, clients' success is a priority. The Client Success team provides personalized support from the outset, starting with a collaboration call to align goals and requirements. They oversee all aspects of onboarding to ensure a seamless experience and remain committed to ongoing support, addressing any concerns to maximize the value of the offshoring experience.
clientsuccess@scalableos.com
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Recruitment
Our Recruitment team expertly connects top-tier talent with the right roles, ensuring a seamless fit for our clients. They make sure every hire aligns with the needs of our clients and no candidate waits on the bench.
careers@scalableos.com
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Human Resources (HR)
Our HR team prioritizes a people-first approach, cultivating a positive workplace culture and managing employee relations, benefits, and engagement. With expertise in Philippine labor laws, they navigate compliance complexities to create a supportive environment for both clients and employees.
hr@scalableos.com
Empowering Our Workforce
IT
At ScalableOS, our IT team is committed to ensuring the seamless operation and security of remote staff. They focus on compliance with industry standards and safeguarding clients’ data. From effective equipment management to robust cybersecurity measures, our IT experts enhance the productivity and security of an offshore team.
it@scalableos.com
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Finance
Our Finance team ensures smooth financial operations by expertly managing payroll and benefits while providing strategic financial insights. They guarantee that both employees and clients experience seamless and transparent financial processes, fostering trust and confidence in our services.
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The Teams That Drive Success
At ScalableOS, each department plays a vital role in driving excellence. Whether you're a potential client or applicant, our teams work collaboratively to deliver world-class service and ensure your success. Hover over the images below to discover more about each department and how they contribute to your journey.

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ScalableOS

We’re passionate about helping our clients scale faster by unleashing their full growth potential!

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