Solutions Architect

RESPONSIBILITIES

Project realization and support

  • Administer and maintain computer networks;

  • Implement and migrate servers and network infrastructures;

  • IT infrastructure audit and production of recommendation report

  • Meeting deadlines

  • Propose solutions following a high-level technical diagnosis

  • Check the proposed solutions and transmit information and corrections to the sales department

  • Communicate the progress of current cases

  • Lead the thinking of adding new products by bridging the product, how to integrate it and the feasibility of making this product available as a sales product

  • Provide post-project support or delegate to colleagues making sure to transmit all the necessary information

 

3rd level climbing ticket

  • Perform high-level hardware and software diagnostics and repairs

  • Follow up with users and colleagues

  • Collaborates in the development, technical implementation, implementation, documentation, training and maintenance of systems, programs, applications and computer software

  • Manually or automatically deploy commercial software

  • Develop and update documentation of work performed, user guides and incident reports.

 

KNOWLEDGE AND SKILLS REQUIRED

  • Be comfortable with oral and written communication in English

  • Excellent knowledge of: Windows 7/8/10, Remote Apps, Terminal server

  • In-depth knowledge of Lan, Wan and Cloud infrastructures

  • Very good knowledge of networking (VPN, VLAN, DNS, WiFi, etc.)

  • Excellent knowledge of Windows Server from 2003 to 2016 (Active Directory, GPO, access rights)

  • Excellent knowledge of different router / firewall models

  • Excellent knowledge of DNS (creation, modification, tracing, debugging)

  • Very good knowledge of the Microsoft 365 web platform

  • Very good knowledge of various backup and storage softwares (SAN, NAS).

  • Excellent knowledge of virtualization (VSphere, Hyper-V)

  • Excellent knowledge of Exchange (PowerShell)

 

Asset: ITIL certifications, SQL server; ConnectWise and Labtech software; PowerShell; VMware, HyperV; IP telephony under Asterisk, Avaya, Cisco; Linux, Ubuntu or others

Apply Now